Last updated: September 2026
DYNOTECH PERFORMANCE (DP Engine Parts), 20 Lykavittou Str, Aigaleo, Attica, 12244, VAT No. EL 999604545 (“we”, “us”, “our”), operates dynotech-performance.com (the “Site”). We respect your privacy and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Greek law.
This Privacy Policy also applies to “DpEngineParts Social Publisher”, our official app used to publish content to social media platforms (including TikTok) on behalf of DYNOTECH PERFORMANCE (DP Engine Parts). Any data accessed by DpEngineParts Social Publisher through third-party platform APIs is used solely to publish and manage our own social media content and is handled under the same principles described in this Privacy Policy.
1. What Information We Collect
- Account & order information: name, company name, billing/shipping address, email, phone number, and VAT number (for business customers).
- Order details: products ordered, order history, communications relating to your order or quote.
- Payment information: we do not store your full card details. Payments are processed securely by our payment providers (bank transfer, PayPal); we only retain confirmation that payment was received.
- Technical data: IP address, browser type, and pages visited, collected automatically via cookies and similar technologies to operate the Site (e.g. shopping cart, login sessions) and, where enabled, to understand how visitors use the Site.
2. Why We Process Your Data
We process your personal data to: process and fulfil your orders and quotes; issue proforma invoices and receipts; communicate with you about your order or enquiry; arrange shipping with our courier partners; comply with our legal and tax obligations; and, where you have opted in, send you updates about our products.
3. Who We Share Your Data With
We share your data only as necessary with: shipping/courier companies (e.g. DHL) to deliver your order; payment providers (e.g. PayPal, our bank) to process payment; our accounting/bookkeeping provider for invoicing and tax compliance; and public authorities where required by law. We do not sell your personal data to third parties.
4. Cookies
Like most e-commerce sites, we use cookies necessary for the Site to function (shopping cart, checkout, login) and, where applicable, analytics cookies to help us understand Site usage. You can control or disable cookies through your browser settings; note that some features of the Site may not work correctly without them.
5. Data Retention
We keep your personal data for as long as necessary to fulfil the purposes described above, including to meet our legal, accounting, and tax record-keeping obligations under Greek law.
6. Your Rights
Under the GDPR, you have the right to: request access to the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to our legal retention obligations); restrict or object to certain processing; and request a copy of your data in a portable format. To exercise any of these rights, please contact us via our Contact page. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα, www.dpa.gr) if you believe your data has been mishandled.
7. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
8. International Customers
As we serve customers globally, your data may be processed in Greece and transferred to service providers (e.g. couriers, payment processors) in other countries as needed to fulfil your order, always with appropriate safeguards.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
10. Contact Us
For any privacy-related questions or requests, please contact us via our Contact page, or:
DYNOTECH PERFORMANCE (DP Engine Parts)
20 Lykavittou Str, Aigaleo, Attica, 12244
Phone: +30 210 9211637
Email: sales@dynotech.gr